Refund policy
RETURN POLICY FOR ONLINE PURCHASES
We will gladly accept returns of regularly priced merchandise for exchange, store credit or a full refund within 14 days of you receiving your order. Item must be unworn and have original tags attached. If you would like to return items please email fourseasonsclothing_llb@hotmail.com. We will give you a return authorization number and you can mail returns to :
Four Seasons Clothing
Box 1104
Lac La Biche AB
T0A 2C0
The customer is responsible for any shipping charges of returns and we require that you insure the package. We will not be responsible for the cost of any lost packages. Original shipping charges, if any, will not be refunded.
All Sale items are final, and we do not offer price adjustments.
Purchases with a US address are a Final Sale
Non-returnable items:
- Gift cards
- Underwear
-Body suits
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days .
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at asmah_07@telus.net.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
Thank you to all our amazing clients! We appreciate you